About delivery and shipping

Shipping Charge

Shipping charges vary by order weight and country, and will be displayed during checkout according to your zone.

 

 Delivery

1Your order will be delivered by EMS.

 

 Delivery date and time

The date and time of your delivery cannot be specified.

 

 Days to ship

Orders will be shipped within 5 working days after receiving your order.

 

 Please note:

・Please enter your name and shipping address in Alphabet characters.

・Your order may be subject to the customs duties and taxes of the destination country, as well as customs clearance fees charged by the local postal service. The recipient is responsible for payment of all customs duties and other charges that arise after shipment.

・For shipments outside of Japan, a commercial invoice will be provided to avoid customs delays. In order to comply with international import/export laws and regulations, we will not accept requests to alter the order amount on the commercial invoice to a lesser value.

・We are unable to change the shipping address, or amend or cancel your order once it has been dispatched.

・One shipping address may be specified per order.

・Shipping can be combined for multiple orders provided you notify us prior to dispatch. Orders will be shipped separately unless requested otherwise.

・Delivery delays may occur due to factors such as delivery destination, traffic, weather, and local circumstances.

・If your parcel is returned to us due to extended absence or refused delivery, you will be charged for the return shipping and redelivery costs incurred.