Returns,Exchanges and Cancellations Policy

◎Changes and Cancellations


▼After order confirmation
You may change or cancel your order prior to dispatch.
Please contact us by our enquiry form as soon as possible.
* Please note that if the order has already been prepared for shipment, we will not be able to accept any changes or cancellations.


◎Returns and Exchanges


▼Return or exchange due to customer change of mind
Any returned or exchanged due to customer change of mind will not be entertained.


▼Return or exchange due to our error
In case you receive products that are incorrect, damaged, soiled or may be defective, please contact us and we will respond as soon as possible.
If we are determined to be at fault, we will cover the return and exchange shipping costs with the same product (if a replacement is not available, full refund will be offered).